Account & Order Support

Change Pet Details

You're in total control of what's shown on your pet's profile when their tag is scanned, and from time to time you may need to update your pet's information. Whether they've developed a new allergy, require some new medication or you simply made a mistake entering their details the first time around, updating your pet's information is easy.

First, you'll want to navigate to the Pets section of the dashboard. Here you'll see all of your pets details, including their name, breed, profile picture and much more. Simply click 'Update Information' on any of your pet's widgets, update the information and click 'Save Information' - it's that simple!

If you need to update your pet's breed, or remove a pet from your account, send us an email.