Getting Started

What are the differences between Premium and Premium Plus?

At Crumb, we have two different subscriptions available to choose from. Each of the plans comes with incredible high-tech solutions all designed to reunite you with your lost pet as quickly and as safely as possible.

This guide will walk you through the differences between the two plans, how to see what plan you are currently subscribed to, and how to make any changes to your subscription.

Premium

Perfect for one pet, Crumb Premium includes 1 active pet tag, which means your pet will have access to:

* Instant GPS alerts
* Comprehensive online pet profile
* Vet and shelter alerts
* Privacy mode
* Snout ID
* Unlimited free-of-charge replacements

Premium Plus

More than one pet? Premium Plus is the plan for you. A subscription to Premium Plus includes:

* All the features of Crumb Premium
* Multiple active Crumb tags
* Unlimited pet profiles

How much does each plan cost?

To view the cost of each of the plans in your local currency, click the beneath link to take you to the Crumb website. The pricing can be found by scrolling down the homepage:

Crumb Homepage

How can I tell what plan I am currently subscribed to?

By logging into your Crumb Dashboard, you will be able to quickly see what plan you are currently subscribed to.

To access your dashboard, please use the button beneath which will take you to the sign-in page. All you will need to do is enter your email address and we will email you a magic link which will take you straight to your Dashboard.

From within your Crumb Dashboard (we recommend using a laptop or desktop), click on your email address in the top right-hand corner, then click "My Services".

Underneath the heading "Primary Services", you will see the name of the plan you have subscribed to.

How can I modify my subscription?

Making any changes to your plan is easy. By logging into your Crumb account using the steps outlined in the above section, you can make changes to your subscription from within the "My Services" section of your Crumb account.